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Review Highlights
“We have always received professional and caring service from the office and from the respite care takers.” in 3 reviews
“They do all they can to find a perfect fit for the client if you don't already have a caregiver.” in 4 reviews
“The staff members I have been in communication with, Danielle and Jackie have been so kind , helpful and quick, not putting me on hold.” in 2 reviews
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About the Business
Business owner information
Tim and Sharon F.
Ventura County's award winning In-Home Respite Care provider. CISS is a family-run, service organization committed to providing direct support to individuals and their dedicated caregivers/parents. We know how stressful life can be without support from friends and family. Likewise, all of us need a break from time to time to help us take care of our own needs and to refocus our own priorities, so that we can continue to be strong for those who need us. Our committed team of caregivers specializes in providing support to a variety of families including those caring for people who have developmental disabilities (such as but not limited to Autism, Down Syndrome, Cerebral Palsy, and intellectual disabilities), Foster Parents and Kinship Caregivers of young children.
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Recommended Reviews
Overall rating
17 reviews
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1 star
- Danielle G.Thousand Oaks, CA031Aug 24, 2022
Channel Islands Social Services is an amazing company and was a blessing to be a part of. I worked on the administrative team for almost 8 years and can truly say this family owned and operated business has a heart for serving people with disabilities.
I would highly recommend this agency for any family seeking out both respite and ILS services in Ventura County.
The administrative team as well as the respite care workers go above and beyond in giving everyone top quality service.Helpful 0Thanks 0Love this 1Oh no 0Business owner information
Sharon F.
Aug 24, 2022
Thank you Danielle. We are so proud of you and incredibly grateful for all that you contributed over the years!!!
- George S.Moorpark, CA10629May 4, 2022Updated review
Unprofessional respite service that will hire literally anyone with no background check. All they care about is money and they have no compassion for their clients or employees. Save yourself the time and look at the other respite companies that serve Ventura county.
also a friend told me they work for this company and take their non verbal autistic children out and have beers!!!Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Sharon F.
Nov 10, 2020
For a more accurate picture of our award winning, family-operated respite services, please see other reviews here as well as Facebook and Google. We pay higher than other organizations and have the most experienced, respected, diverse group of caregivers in this field, and I can assure you we are full of compassion. Please contact our CEO Sharon directly George so we can find out more about why you have rated us this way.
Thank you.Jul 7, 2020Previous reviewUnprofessional respite service that will hire literally anyone with no background check. All they care about is money and they have no compassion for their clients or employees. Save yourself the time and look at the other respite companies that serve Ventura county.
- Ashley A.Newbury Park, CA016Jun 4, 2022
Channel Island Social Services is an amazing company to work for. I worked as part of the admin staff in the HR department for 3 years and can say I got to go home each day knowing I made a difference. If you have a family member that can benefit from the services provided by CISS I can tell you that you will not be disappointed. Each admin member takes great pride in the work they do to assist each family get their own caregiver hired or to hire and match somebody to them. If you want to work for a company that is so much more than just a 9-5 then I highly suggest you research CISS and what they stand for.
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Sharon F.
Jun 4, 2022
Thank you Ashley. We are really going to miss you and are so proud of your growth in HR, and thankful for your contributions over a difficult last few years of the pandemic. Good luck in your new management role and please stay in touch!
- Nelson M.Thousand Oaks, CA05Jun 10, 2021
Working with this agency has been a game changer for our family! We have been fortunate to have the same caregiver for the past 2 years and he is terrific! Not only is he considerate, reliable, and friendly but he has built a great rapport with our son. This has been so beneficial for our son's self esteem. Additionally, it has been a welcomed break for my husband and I to be able to get away for an evening and have the peace of mind that our son is in good hands. Thank you Channel Island Social Services. We appreciate everything you do and highly recommend you!
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Sharon F.
Jun 10, 2021
Thank you for sharing this and for trusting us into your home. We are so happy to know that you all feel supported!
- Cecilia L.Thousand Oaks, CA921Jul 11, 2019
Channel Islands Social Services respite care has been a sanity-saver! AND, the CISS respite providers have always been more than just respite; they've respected and mentored my son, helped him enjoy his life, and helped him become a secure and social young man during that respite time (and beyond). My son considers his respite providers as part of his circle of friends, and rightfully so. They've cared about him outside of respite time and long after they were his providers. Beyond "respite" for me, I've enjoyed real peace of mind during that time, knowing that my son was being appreciated for the awesome human being that he is, through real relationships.
There's no better respite than that.Helpful 1Thanks 0Love this 0Oh no 0Business owner information
Sharon F.
Jul 13, 2019
It has been an honor to support your family over so many years and witness the kids growing up. Thank you for trusting us. You and your kids are amazing!
- Maria M.Camarillo, CA06Dec 13, 2021
I have been employed with Channel Islands Social Services for over six years. I am very happy with CISS. I work with various families and I love providing care to their children. Seeing the happy smiling faces brings me joy. The best part of working with this company, is I get to go the the homes and I don't need to report in an office. I can also work with as many families as I can handle lol . I would highly recommend working for CISS. What other Company will pay you mileage to go to work?
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Sharon F.
Dec 13, 2021
Thank you Maria for your years of care to our families. We appreciate you!
- Lesly E.Oxnard, CA2012May 24, 2019
I couldn't be happier with this agency they are very professional and have great caregivers working for them! Our caregiver has been with our son for many years and she is wonderful! This agency is the BEST agency I have ever had! This Agency hire qualified caregivers and they give them the proper training that they need for our children to be safe and well taken care of. Anytime I call the agency and I have questions they are very professional and have the best attitude and are prompt to take care of any question that we have. I have nothing but positive things to say about this agency and anyone that I come across that has a child with special needs I always recommend this agency before any of the other ones that I've used because of our families experience with them! Thank you CISS!
Lesly ElenesHelpful 0Thanks 0Love this 0Oh no 0Business owner information
Sharon F.
May 24, 2019
We are so happy to hear you are feeling supported! Thank you for the input!
- Mar 15, 2018
Where do I start?! This agency has been a life saver for our family. We started with a different agency that was fine for about a month until I noticed the respite workers not really doing much. One guy even sat on the couch the entire time working on his computer! I finally found someone through Care.com and they were hired by this 'other' agency but I had to supplement their pay because $10 hr is just crazy, especially if they're good! When I found Channel Islands and read their reviews, found out they pay much more, I gave them a whirl. Wow! The difference is night and day. Everyone they've sent has been reliable, professional and caring. The staff at the office is always quick to reply and quick to help. I highly recommend CISS.
Helpful 0Thanks 0Love this 0Oh no 0 - Sandra W.Newbury Park, CA09May 6, 2021
I can't recommend this agency enough. They are personal and caring. The administration office has frequently checked in to see how our family is doing during the pandemic. The caregivers are experienced and loving. They do all they can to find a perfect fit for the client if you don't already have a caregiver. Additionally, they provide good communication which I didn't have with the other respite service. You can also tell they treat their employees well, which reflects on the care you receive.
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Sharon F.
May 6, 2021
It is wonderful to hear that you and your family feel supported by our awesome team. Thank you for the review!
- Lea T.Thousand Oaks, CA1222312Nov 15, 2016
BEST respite service I have had the pleasure of working with!!
They are kind, helpful and professional!
The staff and Danielle are amazing! Always so kind, helpful and have gone above and beyond to work their magic to help this mama and her family..
Thank you all so much!!Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Sharon F.
Dec 16, 2016
Thank you for trusting us to help your wonderful family!
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